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The role of AI in the workplace of the future

The workplace of the future will be more demanding and results-centered than ever before. Why? Because we're currently observing rapid technological development, with AI leading the way.

The workplace of the future will be more demanding and results-centered than ever before. Why? Because we're currently observing rapid technological development, with AI leading the way. It also has much more in common with innovative & flexible working schedules – AI doesn’t need a physical place to work and it's already much faster than the human brain. Hence, it will all be about goals, results, metrics and... the human touch. There’s no room for pushback anymore.The future workplace is set to be revolutionized by the role of AI, touching nearly every industry and changing how we work, cooperate, and make choices. This shift promises to make our work more efficient, innovative, and tailored to individual needs, though it also brings challenges like the need for new skills and ethical considerations. As AI reshapes the work environment, it offers both exciting opportunities and important issues to navigate.

Leveraging AI in the workplace

Before we dig into ideas on how we can leverage the use of AI at work, let’s try to find out whether we should be scared of it or not. According to Andy Cherednychenko, CMO & Co-Founder of JobCannon, "AI should be viewed as a tool for enhancing productivity and refining workflows. By integrating AI technologies into the workplace, companies can optimize operations, foster innovation, and empower employees to focus on high-value tasks. It’s crucial to recognize that while AI can augment human capabilities, it can’t fully replace the unique insights and creativity that humans bring to the table. Therefore, specialists who leverage AI alongside their expertise gain a competitive edge over those who rely solely on traditional methods.”Perfect. In other words: If we use AI wisely, we can benefit from it. It’s also worth mentioning that what most people understand by “AI” nowadays is usually generative AI, and this approach is a bit too narrow. Think about all the tools that you’ve been using for years now – from project management, through accounting to HR software – all this is artificial intelligence. Now, generative AI is a type of technology that can create new things like writings, pictures, music, and even computer programs that look like they were made by people. It's all about adapting to these innovations to maximize our own work potential.

The added value of AI at work

AI is making the workplace better and more efficient in many ways. It takes over boring and repetitive tasks, so people have more time for creative and complex work, making everything run faster and smoother. Customers can also get a better experience with helpful chatbots and suggestions that feel personal, anytime they need. Companies using AI can come up with new and exciting products faster, keeping them ahead of the competition. And in places like factories, AI robots can do the dangerous jobs, making it safer for everyone… A win-win situation, right?

AI can also sift through lots of information quickly to help businesses make smart decisions fast. A great example is the recruitment process. “AI can automate repetitive tasks like resume screening, allowing recruiters to focus on more strategic aspects of the hiring process, such as candidate engagement, relationship-building, and talent development. By leveraging AI-driven tools, organizations can delve deeper into candidate data, uncovering valuable insights that may otherwise go unnoticed. These technologies employ advanced algorithms to assess candidate qualifications, predict job fit, and even forecast future performance” says Andy Cherednychenko.

Adapting to AI in the workplace

In today's rapidly evolving workplace, continuous education is crucial, particularly as AI technology advances. Workers should seek out courses and training opportunities to stay current with the latest AI developments.

Enhancing your knowledge not only improves your proficiency with AI in the workplace but also enables you to contribute to its improvement.

Moreover, honing skills such as creative thinking, empathy, and clear communication becomes increasingly valuable, as these abilities become more critical when AI handles routine tasks. Soft skills are becoming more important than ever before.Today, it's key to know what AI can and can't do. This will help you use AI correctly at work, making things smoother and helping you make smart choices. If you're part of planning how to use AI at work, you'll understand more about how it changes your job and how you can use it to improve. Jobs and what we need to do at work will keep changing. Being open to learning new things and changing how you work is important. Seeing AI as a helpful tool can make your work better and more interesting. “As we integrate AI into our daily tasks, it becomes a powerful tool for enhancing our capabilities, pushing us to explore and master areas that were previously beyond our reach due to time or skill constraints” explains Cherednychenko.Working well with both AI tools and other people is the way to go, combining what both do best for better results. This way, AI and people can work well together in the workplace of the future.

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